What To Look For In A Property Manager

January 29, 2020

Choosing a property manager is an important decision that shouldn’t be taken lightly, but when you’re faced with numerous options – including DIY – how do you make the right choice?

Here’s what to look for in a property manager.

Local knowledge

A property management professional who knows the industry and its regulations inside and out is one thing. But what often sets an exceptional property manager apart from an average one is their experience in your local area.

When you combine the practicalities of the job with a deep understanding of region-specific trends, statistics and people, you’ll tap into insights and connections that can deliver better results in the short- and long-term. When it comes to a changing area like Ellenbrook, this insider know-how is invaluable in helping you think ahead for your investment property’s future.

When looking for your next property manager, enquire about their experience in your area or suburb and ask for examples of properties they’ve managed nearby, or what attracts tenants to the local area.

Great communication

Property managers play the role of intermediary for tenants and landlords, often discussing important maintenance issues, regulations and laws. Handling this communication professionally and promptly is a non-negotiable.

When looking for a property manager, consider how quickly you receive replies from them, how professional and informative they are, and how open they are to answering your questions. This will often give you a great sense of how they’ll operate once you’re working together, as well as how they would communicate with your tenants on your behalf.

Passion (and great reviews)

Property management isn’t just a job – it’s an important role in helping investors get the most out of their assets and in helping tenants find a home they love. The best property managers love engaging with clients to find the best solution, and you’ll be able to sense this emotional rapport as soon as you speak to them about your property.

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But if you want something more tangible, look at recent reviews. Do your due diligence and check out reviews websites and social media for testimonials, or ask your potential property manager to show you some written references or give you the number of some happy customers you can call.

A focus on property management

Some agents tack on property management to their list of other services, occasionally adding it to a sales agent’s responsibilities or giving a huge number of properties to just one or two property managers. This is a sure sign that property management isn’t being given the attention it needs, so the management of your investment could risk falling to the wayside.

At 360 Real Estate, we know how important a clear focus is. We have two dedicated teams focusing on property management – one on working with our clients and one on everyday tasks and maintenance – so you can feel confident that we have it under control. This specialised focus gives your property manager more time to dedicate to each client and to each property.

A long-term approach

A property is a long-term investment, so it pays to work with a professional who is willing to take a long-term approach. The name 360 Real Estate is our way of showing that we believe in supporting landlords through all aspects of real estate – from investment to property management, to provide a holistic service so your investment is as successful and profitable as it can be.

Looking for a property manager that’s right for you?

Don’t hesitate to get in touch with our team today.

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